Support

Contact us

Support, billing, safety reports and legal requests all go to one inbox.

Email support@fluxart.ai. We aim to reply within two business days.

What to include

Support and billing: the email address on your account and, for billing, the date and amount of the charge.
Reporting content: a link to the image or generation and why it breaks our Acceptable Use Policy. Reports are reviewed with priority.
Account restrictions and appeals: your account email and the time of the request that was refused.
Complaints and grievances: support@fluxart.ai is also PixiLume's grievance contact.
Privacy requests (access, correction, deletion): see our Privacy Policy.